Public playlist does not show to others

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Re: Public playlist does not show to others

mitchmeister
Casual Listener

I am really fed up with the problems I have had  with the (lack of) public visibility of my playlists.  These have been going on for 2 years I have been a paying Spotify user.

 

I first became aware of problems when I tried to make my Starred playlist visible.  These keep toggling back to secret for some unknown reason, no matter what device I set it to public from.

 

Most of my playlists are public but none of them are visible from my profile.  Come on Spotify - this is a long outstanding problem.  Please fix it.

 

Re: Public playlist does not show to others

Peter__
Community Legend
The starred playlist issue has been a known bug for a very long time, not sure about other playlists though.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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2 people liked this

Re: Public playlist does not show to others

Forbin331
Regular

This issue is beyond frustrating. 

At this point, I could care less about the starred playlist...I just want my public playlists to be public. 

I, too, have been a 2+ year premium user and have referred many people to the site that I know are premium.  I've also contacted every form of support for Spotify and have not once, aside of a twitter post, received anything back from the company.

I'm computer software based, so I understand that bugs occur and are sometimes hard to remedy...but the lack of communication is absurd.  If I was asking for a discounted rate, or something similar, that's one thing...but I'm not.  Royalties are already sparce...keep the money in the artists hands...I just want my functionality back. 

 

1 person liked this

Re: Public playlist does not show to others

mitchmeister
Casual Listener

How do you get direct support from Spotify?  I looked on their support site but could only find answers to exsiting questions, but no way to raise an issue directly with Spotify itself so came here assuming that a Spotify rep would address my issue.  

 

This problem is totally basic stuff to fix, & it is beyond understanding how this issue is still aorund unless there is a scaling issue or some other infrasturtural issue that Spotify can't address which prevents them from wanting to fix this problem to make this basic functionality universally accessible.

 

Please help me Spotify.  You presumably have my account details.  Please look at my account & the problems with the public visibility of my playlists.

Re: Public playlist does not show to others

Peter__
Community Legend

You can get in touch with Spotify support via using the online contact form or by tweeting @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Public playlist does not show to others

Smurführer
Roadie

People have followed my playlists a lot less in the last 9 days or so. I had 4 or 5 people subscribing every day, but now it's more or less stoped. Are anybody else experiencing this? I guess it could be a 'everyone are outside enjoying spring away from their computers' problem, but I tend to get worried these days when Spotify is involved. :(

 

the same thing happened two years ago. I had a Randy Newman cover version playlist and a Bob Dylan cover version playlist. People were subscribing more or less every day. Then suddenly it stopped, when each playlist had about 80 subscribers. Now my other new playlists have about 80 subscribers, and it seems to be stopping again.

 

my profile: 113192036

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