Random songs/albums that aren't saved to library/playlist won't play

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Re: Randoms songs/albums that aren't saved to library/playlist won't play

teebobeet
Casual Listener

OK, for my part, I "solved" the problem by using another proxy...so, no spotify issue. Sorry.

Re: Randoms songs/albums that aren't saved to library/playlist won't play

plunocarvalho
Visitor

I have the same problem. I have a free acocunt from India. I have been using Spotify for a while and the problem is really hindering my usage. For example when I search for Linkin Park. 75 % of their albums are missing. Few of my songs are greyed out and cant play them. I have had two accounts and both seem to have been suffering this issue.  This is been happening since the last two days. There is no mention of spotify in hosts and your solution seems irrelevent. I currently using spotify on my Mac running on the latest version of Mojave and an android phone Running on Pie. Both Seems to be affected by this Issue. 

Screenshot 2019-03-15 at 11.53.48 AM.png

 

Re: Randoms songs/albums that aren't saved to library/playlist won't play

ScottAnderson
Regular

@Jemi I was not able to reply to a specific post (weird) so I am writing here. I was not able to add any track to my playlists. Please fix this bug

Re: Randoms songs/albums that aren't saved to library/playlist won't play

Moderator
Moderator

Hey everyone,

 

Thanks for the info provided so far. We're still working on it with the right team.

 

@ScottAnderson can you show us what happens when you try to add a track to a playlist? 

 

Thanks!

JemiModerator
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Re: Randoms songs/albums that aren't saved to library/playlist won't play

missyfu108
Newbie

Hey all I've got a similar problem. My Spotify for Samsung Galaxy S9+ is stuck only playing 10 songs. It's on shuffle and it won't advance to any other songs. I even tried to make another playlist and move my songs but I can't add any songs to the new playlist. 

I'm not a premium member. 

Re: Random songs/albums that aren't saved to library/playlist won't play

aleinbanger
Newbie

I have exactly the same problem on Win7, Spotify v.1.1.4.197.g92d52c4f.

Cleaning AppData\Local\Spotify folder and restarting helps for a while, but the bug comes back later.

Re: Random songs/albums that aren't saved to library/playlist won't play

msbih
Newbie

Hi. I'm currently going through this exact same issue. It's been 4 days now (from Tuesday 23rd Apr). I've been a premium member for over a year now and this is the first time that this has ever happened. I've tried restarting, reinstalling, switching off Hadrware Acceleration, everything! But songs that are not saved to my "Songs" cannot be played. It just keeps moving on to the next song and before it hits 1 second, it moves on to the next song and this goes on and on. Can't even play on my iPhone first then switch device to my macbook :(

 

I am using macOS Mojave version 10.14.4 and Spotify version 1.1.5.153

 

Help please! :'(

 

Thanks a lot in advance

Solution!

Re: Spotify songs in blank

Moderator
Moderator
Hey everyone,
 
Thank you for the reports you've provided so far. The right team has concluded that for the most part this is due to individual network configurations, or modifications by third party apps. For Spotify to work properly, we suggest that you reset any network configurations to default, and disable any third party apps that may interfere with Spotify.
 
If that doesn't work, we suggest that you create a new post in the boards and we'll help you out from there. Thanks!
JemiModerator
Help others find this answer and click "Accept as Solution".
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