Re-downloading problem

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Re-downloading problem

andywelsh78
Casual Listener

Hi, 

 

Hope someone can help me with this....

 

I had spotify on my windows 7 PC but I had a dodgy update and nothing would work, so I uninstalled it to start again. Only thing is, every time I try to redownoad it comes up with a message saying it cannot be started (error code 17)

 

How can I get round this?

2 Replies

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

What happens if you download the full installer package from this link?

Also do you have any anti-virus software which might be interfering with the installer?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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andywelsh78
Casual Listener

It still comes up with error code 17. I've uninstalled the antivirus I was using as well and still no go I'm afraid 😞

 

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