Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free/Premium
Country
Device
All
Operating System
All
My Question or Issue
Recently, the Release Radar cover art is gone, and this is on all devices and OSs. The cover art is just gray with a note.
Hey @jotoboy
That's a little odd!
If all your devices are under the same connection, try restarting the router.
Also, try another connection to see if the issue persists. 🙂
You can try logging into the web player to see if the cover art is missing there as well.
Let me know how it goes!
This happens for web player as well, and for different connections. It happens for every platform I tried and all connections.
It started behaving like this some weeks/months ago.
Sweden.
Could you let your friend log into any of your devices to see if the issue persists in their account as well? 🙂
It can also be your spare user. Just not a new one, since the playlist is like Discover Weekly - appears only after there's enough music listening done.
Logging out and back in as well as reinstalling the client may help too.
Let me know how it goes!
The cover reappeared some weeks ago. I did nothing special.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…