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Removing Devices from 'Connect to a Device' list.

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Removing Devices from 'Connect to a Device' list.

Casual Listener

Plan

Premium Family

Country

Canada

 

Device & Operating System

HP Laptop running Windows 10

 

My Question or Issue

I want to remove some devices that are from a customers house that I was at MONTHS ago.  He had a speaker in his baby's room that showed up on my list I have tried to remove this device many times and it still appears when I log in on my laptop.  His songs show up on my recently played list and we have very different tastes in music.  

Spotify.PNG

I have tried these things:

Sign out on all devices

Log out/Log in

Restart Computer

Install Updates if available

check to ensure he is not using my account

 

 

Spotify.PNG
2 Replies
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Re: Removing Devices from 'Connect to a Device' list.

Rock Star 17
Rock Star 17

Hey @sirtuc-ca 

 

I'd recommend trying that:

1. Sign out everywhere.

2. Change your password.

3. Remove apps you don't want accessing your account in here.

 

Some third party devices may not be affected by these steps though, and need to be accessed on the third party side to disconnect your account.

You may have to create a new account (check out this article on how to take your music with you).

 

Let me know how it goes 🙂

SebastyRock Star 17
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Re: Removing Devices from 'Connect to a Device' list.

Casual Listener
This seems to be a pretty large security hole if unauthorized devices can still access my account even after signing out everywhere!
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