Thanks for reaching out and welcome to the Community.
Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend the steps in that guide, as they’re very thorough and make sure no damaged leftover files remain. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.
If that doesn't fix things, could you let us know if you experience the same when using the web player? How about when using another device, let's say a smartphone?
Keep us posted. We'll be on the lookout for your reply.
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