Help Wizard

Step 1


Shuffle takes 3 seconds to turn on

Shuffle takes 3 seconds to turn on

When you press CMD + S on Mac to toggle shuffle it takes upwards of 3 seconds to toggle.


Why has this change been implemented?

1 Reply

Hey there @djackson111,


Thanks for posting in the Community!


So we can investigate this situation further, it'd be great if we could gather some details:


  • Have you tried any troubleshooting steps so far, such as a clean reinstall or logging out > logging in for example?
  • Does the issue only happen on your Mac or on any other PC?
  • Have you tried with a different Spotify account (a friend's or a relative's) on the Mac to see if that makes any difference?
  • Does the delay only happen when using the keyboard shortcut or even when clicking within the app?

Hope to hear from you soon 🙂

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