Help Wizard

Step 1


Skipping songs and generally acting weird

Skipping songs and generally acting weird




United States

Operating System

Windows 10


The issues started a few days ago. Basically, whenever I click on a song in an album or playlist when I first log on, it'll play and skip a few songs in the album/playlist that I was listening to in my previous session. Occasionly, it'll also do this for the new album/playlist that i'm clicking on. The album art (or whatever they're called) has also stopped showing up for many albums/playlist. 


This is all happening on a desktop, but I have the app downloaded onto my phone, though I rarely use it.


1 Reply

Hi there @jhm01!
You should try doing a clean reinstall and contact us if the problems above are still occouring.

Have a nice day 🙂

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