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Some songs arent playing though i have a premium account

Some songs arent playing though i have a premium account

i have been trying to play a sound, i can find it on pc but vant play it and on my iphone it wont appear at all.

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3 Replies

Hey @Rawanrania.

 

Just to confirm, is the song you're trying to play from your local files, or the Spotify catalog? Also, do you get any error messages when trying to play the song, or you just can't find it?

 

If it's a local file, you can find all the info on how to sync it to your phone here.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

The song is on the Spotify list, it isn’t a local file. And there is no message when I try to play it.

Alright.

 

In this case, could you send us the song's link or URI? We'll take a closer look.

 

In the meantime, try logging out and back in to Spotify, and restarting your phone to see if it helps.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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