HP EliteBook 840 G1
Windows 7 Enterprise, SP1
My Question or Issue
All songs that are in Spotify-curated lists or my playlists play fine. Songs found by searching often don't play. After pressing the 'play' button, the play icon at the bottom switches to a 'pause' icon, but it never starts playing.
I've tried the following solutions:
-Enable/disable hardware acceleration
-Tried all different streaming qualities
-Reinstalling, making sure these folders are first deleted:
-Cleared local storage
-Check/uncheck 'Show Local Files'
-Checked hosts file for mention of spotify or fastly (Neither was present)
iTunes/Quicktime are not installed on this computer, so updating Quicktime isn't necesary. I do not have any music files stored locally on this computer.
I've reinstalled numerous times, and this continues to occur.
Everything plays just fine via the web player and on the mobile app on my Google Pixel 3XL
For the price we pay as premium subscribers, this is unacceptable. Please help.