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Song Lists Won't Load

Song Lists Won't Load

Plan: Premium

Country: U.S.

 

Device: HP Envy & HP Elitebook

Operating System: Windows 8 & Windows 10, respectively

 

My Question or Issue

 

Whenever I go to a playlist on the webplayer, it will stop loading the songs after a certain point and only displays the spinning icon as if it's trying to load, but it never does. Same issue occurs when I click on the "Songs" link for my library. This issue does not appear to happen with the app on my phone.

 

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3 Replies

Hey there @cwelliver14,

thanks for posting !

 

This sounds very odd.

Please make sure your system is fully updated.

Try different network, web pages, incognito page etc to make sure this isn't a Spotify issue and might be a system issue.

 

Let me know what you find=)

Tried all of the above; issue is still persistent.

Hey there @cwelliver14, thanks for raising this. This is an issue which we are aware of and looking into. Make sure to head to this thread: https://community.spotify.com/t5/Ongoing-Issues/Webplayer-limited-to-show-50-public-playlists/idi-p/... - we will keep you posted in it and let you know as soon as we have any updates. Thanks!

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