Song plays itself during album playback

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Song plays itself during album playback

thedude
Gig Goer

Plan

Premium

Country

UK

Device

Laptop

Operating System

Windows 10

 

I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played.

I have not selected it. The random teack was played but this was weeks ago.

Has anyone else experienced this problem? How was it resolved?

Many thanks.

7 Replies
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Re: Song plays itself during album playback

Rock Star 16
Rock Star 16

Hey there @thedude,

thanks for posting in the community !

 

As a first step please reach you account page online and click "Sign Out Everywhere".

 

In addition, having issue like this with "uknown" tracks or plays on your account it's recommended using this help page to reset your account password.

 

Hope this helps 😃

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
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Re: Song plays itself during album playback

thedude
Gig Goer

I have followed both suggestions. the track still appeared.

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Re: Song plays itself during album playback

thedude
Gig Goer

This problem is still occuring. And it is the same track.

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Re: Song plays itself during album playback

Rock Star 16
Rock Star 16

Hey there @thedude,

 

Thanks for the update and sorry the suggestions didn't do the trick.

Another thing you can always do is reaching the artist profile and report it by clicking the 3 dots next to his name and then "Report".

 

Please use it only if you feel it's spamming your playlists.

 

Hope this helps 😃

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Song plays itself during album playback

thedude
Gig Goer

The track inserts itself into both playlists and albums immediately after the first track you want to listen to finishes.

 

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Re: Song plays itself during album playback

Daisy
Spotify Legend

Hey @thedude.

 

Thanks for your reply.

 

Can you reinstall the app for a fresh start? Keep in mind that Offline music has to be re-downloaded. 

 

If that doesn't help, try to search for the album and pick it from the search results, and see if the track appears when playing from there.

 

Hope that helps 🙂

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Re: Song plays itself during album playback

dedsec69_attack
Casual Listener
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