Songs are greyed out but are still able to play

[RansomGhost]

Plan

Free

Country

United States

Operating System

Windows 11

So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on albums, if you search them and if you have the desktop app installed

[MafeG]

Hi @RansomGhost,

Thank you for posting on the Community!

We'd like to investigate further, so please share with the URLs of some of the songs that show grayed out on your playlists and the ones that you're able to see correctly on the album. This way we can take a better look at them and keep investigating.

Keep us posted.

[RansomGhost]

https://open.spotify.com/track/2jyjhRf6DVbMPU5zxagN2h?si=2086b18e610049f1

https://open.spotify.com/track/4kflIGfjdZJW4ot2ioixTB?si=4a16398ef47c4e99

https://open.spotify.com/track/5QM0SsyzmBM0pbFY52Xj1X?si=cb51af98e4284573

https://open.spotify.com/track/2tpWsVSb9UEmDRxAl1zhX1?si=de6c7103f68849a2

https://open.spotify.com/track/5MxWTfmlmRDx6VZHvB9xV8?si=28b614aeaf804075

https://open.spotify.com/track/0RMr1YqH6Mv6HeklKsl76e?si=ed938c8337e24c7e

https://open.spotify.com/track/2KrN3MCNztKcSleZgHEj83?si=068346410d704493

https://open.spotify.com/track/2sw9r0DEwO1Nqg6eBtsCcc?si=326a9d9b7315498e

https://open.spotify.com/track/4i28YFTQhthmIxfZZ9mPIz?si=9382ae47f38848d5

[Yordan]

Hi @RansomGhost,

Thanks for providing these links.

It seems that the tracks have been reuploaded, which causes them to return with different metadata, meaning they appear as new songs. You should be able to find the reuploaded tracks on the artist's profile. Could you let us know if you still experience the same issue when playing the tracks from the artist's profile?

Keep us posted. Cheers!

[RansomGhost]

Nope, no issue when playing the tracks from the artist's profile

[Eni]

Hey there @RansomGhost,

Thanks for your reply 🙂

Could you let us know if you remove the unavailable songs from the playlist and add them again from the artist's profile, do they still show as unavailable in the playlist?

Also, just to confirm, does the same happens in the desktop app?

We'll be on the lookout.