Songs do not play

[LinkolnGG]

Plan

Premium

Country

United States

Device

Custom PC

Operating System

Windows 10

My Question or Issue

Whenever I try to play a song/playlist/album it seems to skip through a few songs without playing anything and then stops and gives me an error message saying "Spotify can't play this right now. If you have the file on your computer you can import it." I never use local files and I just want to be able to listen to music on my desktop. It works fine on my phone, my Google Home, and my TV. I even tried downloading the playlist/song/album and it still wouldn't work. Please help, I have tried all of the answers i have found on here before and none of them have worked.

[Ver]

Hey @LinkolnGG,

Thanks for getting in touch with us and welcome to the Community 🙂

It sounds like this could be a device-related issue. Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

It's also a good idea to try with another network. Are there any changes?

If you've already tried these steps let us know. That way we'll able to avoid any repeating steps.

Keep us posted! If you have questions, we are here for you.