Songs in a playlist turn into local files which they're not

[dghilbert]

Plan

Premium

Country

Argentina

Device

PC

Operating System

Windows 10

I am having an annoying problem with my playlists. Tracks that I've added from Spotify, so they're not local files, turning theirselves into local files after a while and and show up like disabled in my playlists.

Happens on Windows and Mac. The iOS App oddly does not not show this problem.

Do you have any clue what the problem is?

I did add manually the songs to the list. That works fine for some time and then happens the same.

I would love to hear a solution or a hint from you.

Best regards

[Jemi]

Hey @dghilbert, help's here.

Does this happen with all your playlists? Something may have happened with your offline music, so we suggest that you remove all your offline devices from your account page, and then reinstall the app. Make sure to choose the Windows Store version of the app when installing. 

Keep in mind that you'll have to re-download any music you've downloaded for offline listening.

Let us know how it goes!