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Songs randomly stopping at 10 seconds after skipping songs

Songs randomly stopping at 10 seconds after skipping songs

Nao1o

 

Plan

Free

Country

Phillipines

Device

Acer Aspire 5 Laptop

Operating System

Windows 10 

 

My Question or Issue

hey, I tried to put off posting help here but after trying everything that came up when checking google for help I ran out of options as the title suggests it stops in the tenth second in a song after skipping some songs then if I try to restart the tab Spotify will prompt that the page isn't available I had this problem since I started using Spotify since I knew it only had this problem rarely but now it's a common occurrence I tried restarting my laptop, opening a new Spotify tab, clearing my browser's cache, log out of Spotify and logging in, downloading the app and hoped the problem stopped and making Spotify the only tab playing still no fix can someone help me?

Reply
2 Replies

Vasil

Hey @Nao1o,

 

Thank you for reaching out to the Community!

We'd recommend trying out the steps listed here, especially testing via an incognito window and checking the host files.
Taking a look if your sound drivers require any updating is also recommended.
Note that you'll need to restart your machine after a driver update in order for it to fully take effect.

 

We'll be on the lookout for your response.
Let us know if anything else comes up in the meantime 🙂

Many thanks & cheers!

VasilModerator
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