Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan - Premium
Device - Custom PC
Sound Card - Creative Sound Blaster AE-5
Operating System - Windows 10 (1903)
More wanted to bring this up as not sure if anyone else has this issue or a work around. I noticed when I did 32bit 384000 Hz audio quality that the spotify application would not play anything. You could select a song and it would look like it was trying to start a song and it wouldnt play and skip to the next song, wait a second like it was trying to play and then skip to the next song, and simply repeat these steps. Lowering audio quality on my sound card to 32bit 192000 Hz resolves the issue. Then increasing back up to 384000 Hz breaks it again so it was repeatable. I'm no audiophile and loweirng to 192000 Hz would be fine a solution but maybe I'm being stubborn as I don't want to do that just for one application. I realize this is probably more a spotify limitation since the max output might be lower like 320000 Hz but would be nice if it was possible to add some logic that could be added to the application to fix this issue.
I noticed and tested all this about a month ago and already uninstall the spotify application so not sure what version this was on. I've just simply just been using the webplayer as an alternative to the desktop application. Just curious if this affected anyone else as a small inconvenience.
Solved! Go to Solution.
It has been confirmed by other users that any sample rate above 192kHz breaks Spotify's audio playback. Here you can see an Issue thread created by a Soundblaster user who can use similar output options, and Spotify's answer to it.
Spotify works with 16/24/32bit and up to 192kHz audio stream. My guess is pretty much all music brought to Spotify is definitely under 192kHz. I'm not sure why higher sample rates break Spotify itself though.
I also read about having huge sample rates, apparently there is no much reason to set your sample rate much higher than 192 (or even less), since ad/da converters already operate at elevated sample rates and almost no-one (in commercial music at least) makes use of making music at such high sample rates. Creating, yes, but it's very likely down to 44.1 or 48 after mastering.
Classical music could be an exception (in some cases), when it comes to recording it.
I also found this Tonestack article that's quite an interesting read. It's about why 16bit 44.1 / 48kHz is more than enough for audio playback.
(...still buying 24bit music, lol)
Have a nice day 🙂