Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
US
Device
Desktop
Operating System
Windows 10
My Question or Issue
No songs searched up will play and absolutely nothing shows up in my playlists. Ive have many songs in each of my playlists, theyre now all empty. I've tried reinstalling my spotify about 4 times and nothing has changed. I even tried another account and the same issue is happening. Below is a picture of whats happening. Please help.
Hi, I have the same problem two days ago. I also tried to reinstall the app and erase any file from Spotify, but it didn't work. On the smartphone I don't have that problem is just on my laptop with windows 10. I'm from Colombia. If you have any solution please tell me. Thanks.
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
I'm having the same problem and cannot find these lines in my HOSTS file. I hope it will get fixed soon
I have same problem i cant play any music from my pc but on the phone it work
ahh, this classic problem, the newest version of spotify(1.1) actually sucks **bleep**
therfor, im here to help you. since ive had the same problems and way way way more in my last few years using spotify.
SO, this is what you need to do, its only three steps ❤️
//1st unistall your spotify if you havent already//
//2nd install this version(its the golden age of spotify btw)
<snip - Moderator Edit>
//
//3rd IMPORTANT in order from the spotify from self updating and landing you in the same exact spot you are in now YOU MUST FOLLOW THIS GUIDE
https://www.reddit.com/r/spotify/comments/alw999/new_spotify_update_blocking_method/
//
and you should be done, enjoy ur spotify ❤️
Thanks, it seems that it worked. But why did that happen?
Thanks, that seemed to work after trying everything else and even the other method listed in this post. Appreciate it! Hope spotify can fix the issue.
I'm having a problem with playlist right now and nothing works. Songs just don't show in my playlist but I can the next songs that will play. The search though won't work this way so I can't choose songs I want to listen and I have over a thousand songs - I won't dig through them all just to find what I want to listen.
Spotify is just giving me more and more reasons to quit and stop paying them...
Hey there @lolaintheblack,
Thanks for reaching out about this in the Community! No worries - we're here to help.
What worked for most users in this scenario is checking the host files, so we'd suggest you give that a try. There's a very neat description how to do this posted here by @JoshuaHasian. Feel free to check it out 🙂
Hope this helps. Let us know how you get on.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…