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Sound quality desktop / web difference

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Sound quality desktop / web difference

Hi, I'm new here. Just want to ask a few question about the sound quality difference between desktop app and web player. From what I'm listening the sound on the web player has a deeper sound compared to the desktop app. I don't know the jargon used to discribe it since I'm not really an audiophile but u can just tell that it's better on the web. Any chance the desktop app is the one that cause the quality lost?

 

I've checked HQ, unchecked set same volume level on the desktop app.

 

I'm on a premium free trial now for Malaysia spotify and I've free account for US spotify. For now porbably will continue to pay for the Malaysia premium since it is dirt cheap compared to other region. But gonna miss out on a few new release and independent band.

 

 

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46 Replies

It is a huge difference in how much better the web app sounds. That is too bad, I was hoping to use the desktop app. Good thing I got 3 months for $0.99 and can make a decision later if it is worth keeping premium.

Hi all,

 

@Spotify, could you please add high quality as an option on the web app?  I'm coding all day on a linux machine, and there's no linux spotify desktop app.  I'm a heavy user / subscriber (I listen to about 6 hours of music a day) with high end headphones, so sound quality is a big issue for me.

 

Building a Linux app would also be a good alternative

 

Thanks,

SHF

Hello: Which Linux Distro are you currently running? You might want to check this thread out here at this URL https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotify-0-9-11-for-GNU-Linux/td-p/842969

Hey Jay,

Thanks for the message, very helpful.  I wasn't even aware there was already a Linux desktop option!  I'm running Ubuntu 12.04.5 LTS.  I've got:

 

deb http://repository.spotify.com/stable stable non-free

 

in

 

/etc/apt/sources.list.d/spotify.list

 

But when I sudo-apt get update, I get:

 

Failed to fetch http://repository-origin.spotify.com/stable/dists/stable/non-free/binary-amd64/Packages 403 Forbidden [IP: <XXXXXX>]

Failed to fetch http://repository-origin.spotify.com/stable/dists/stable/non-free/binary-i386/Packages 403 Forbidden [IP: <XXXXXX>]

 

Any thoughts? Thanks again for the help Jay!

SHF

 

 

I would post all Linux issues there at that Linux thread, as I am currently not running any Linux Distros so I am no help at all for you there.

Hey Spotify, I think I'm a moderate sufferer of headphone fatigue, and it would be helpful if I had higher quality in the web player. That way at least I would have a clearer signal before it degrades in my Philips over-the-ear headphones.

The web player is currently the only functioning way to use spotify's radio feature on linux, so it would definitely be great if it gave premium users the high quality stream option.

 

Especially since the web player is essentially at the same polish level as the desktop client, it's odd that premium users get compressed audio out of it 😕

 

I've switched to using rdio while programming - their radio feature isn't as good, but at least I can use it.

Repository for Linux desktop here:

 

http://repository.spotify.com/pool/non-free/s/spotify/

 

Good luck !!!

I've realized that the desktop player sounds "muffled", too. When I'm listening to the same track on the web player it's much more clear. And it's the same when I'm listening to local Mp3s. When I'm playing the Mp3s with Winamp, Window Media Player.. they sound much more clear and "deep" than when being player with Spotify desktop player. So it seems to be a problem of the desktop player. Anybody has an idea what could be the reason? My settings are on "stream with high quality"

Nobody who has an idea? 😕

Hey,

 

I totally agree with this. I've just started Spotify Premium trial, and downloaded the desktop app for Windows to make use of the 'Extreme' 320kbps quality setting. However, the sound is tinny, lacks depth and bass compared to what I get in the web player, even though the web player is capped at 160kbps. I don't understand it. I'd like if the web player had the 'Extreme' quality setting for Premium subscribers, since the web player sounds a lot better.

 

Kind regards,

Matej

Alright, I'm back. I decided to install the dedicated drivers for the sound card on my system. I restarted the computer and played the same song in both the web player and desktop app. The web player was louder so I turned it down a notch, but now the sound was the same as in the desktop app. Same lovely sound on both now. The only difference is that the web player is louder on the loudest setting than the desktop app. At least to my ears. I checked it on several songs.

 

So apparetly the problem was with the default Microsoft driver.

 

CONCLUSION: If you notice lower sound quality coming out of your desktop app, and better sound in the web player, install the dedicated audio driver for the soundcard on your system. It should resolve the problem.

I just posted about this on reddit as well. I noticed a big difference and volume and sound clarity (for the worse!) when switching from the old 0.8.5 client to the new 1.05 client. The new client has a flatter sound with lower volume. It was very noticeable when switching back to the old version again!

 

A guy / gal from Spotify on reddit says nothing's been changed, but obviously something is different.

 

Oh, I'm running OSX.

The Web Player definitely has a much higher sound quality than the new Spotify 1.0.4 app. The difference is so significant, it's amazing. The new desktop app is downright awful by comparison. I'm switching to the Web Player now because it is also much faster than the new deskop app and it has Ctrl-F functionality (through the web browser).

I can definitely hear the difference as well, its a shame too because web player buffers for me while the desktop doesn't.... Flat and overdriven is the best description for the desktop sound.


@user-removed wrote:

Hey,

 

I totally agree with this. I've just started Spotify Premium trial, and downloaded the desktop app for Windows to make use of the 'Extreme' 320kbps quality setting. However, the sound is tinny, lacks depth and bass compared to what I get in the web player, even though the web player is capped at 160kbps. I don't understand it. I'd like if the web player had the 'Extreme' quality setting for Premium subscribers, since the web player sounds a lot better.

 

Kind regards,

Matej



For most music 160 and 320 kbs Ogg/Vorbis will sound the same in a properly done blind listening test. And they will even sound the same as a CD or a 24/192 hires file in the same blind test. And even the 96 kbs Ogg/Vorbis will sound very close or even identical with many music tracks.

 

But 160 kb is a bit borderline for being fully transparent. Transparent means you have no chance to distinguish the compressed audio from the uncompressed original. At 160 kbs you can find samples where you can still hear artifacts in some cases with music that is difficult to handle for the codec. 320 kbs is on the safe side. But for most practical purposes you will not notice the differences. 

 

In a non blind test identically sounding music will still show differences in your imagination. The device or file you think should sound better  for whatever reason you imagine will indeed sound better. Until you start blind testing. With that simple change the differences will magically disappear in most tests of audio electronics audio file formats  cables and tuning products.

 

If the differences stay under those conditions you found equipment that has faulty design or is not working properly.

 

Or you need to improve your testing procedures. Absolutely identical sound level is crucial. You need to measure the sound level because you will notice minimal sound level differences in a blind listening test.  But not as difference in sound level but as the louder equipment sounding better.

 

Differences will stay with loudspeakers headphones turntables tape machines and often with the audio electronics built into computers. Often you will hear what your graphics card is doing with cheap mainboard sound. 

 

What you definitely will hear is when there are differences in the DSP processing that might be applied to your audio. This is the most likely reason if you hear differences between different Spotify releases or spotify on different devices.

 

Of course you need to use an identical amplifier and headphone or loudspeaker for those tests. A bad match between a headphone and the electronics powering it will change its frequency response. Therefore it will sound  different most of the time if you use the same headphone with different devices.          

 

kind regards Andreas                                 

Just to add my input to this thread. The web player is definitely louder than the client and sounds fuller.

Just bought a premium account, and the first thing I noticed was the sound on web player was much louder than the Mac desktop application. Can someone from Spotify put some light on it? Is the sound quality on web player higher than the application, is this the case then we all need to switch to web player?

 

 

Marked as solution

Hi all,

maybe somebody will find it useful - I also had an issue with a lot flatter sound in a desktop app (running on windows 10) compared to web player. Going into preferences, advanced settings and turning off hardware acceleration caused app to sound exactly the same as web player.

Probably some (or most of) soundcard settings affect only sound played with hardware acceleration - so maybe instead of turning it off it is worth tuning these settings. But for me this simple solution worked like a charm. Also the solution from silentlisteners about updating/changing soundcard drivers should help in some cases.

Kind regards,
Paweł

Marked as solution

Zamro, thank you so much for posting the solution you found. The slightly muffled sound was was annoying me since years. I even found some of my own posts back from April 2015 in this thread XD And today I decided to google the problem again as I realized a huge sound quality difference another time while listening to some Mp3 with Window Media Player. And I saw your post - tried disabling the hardware acceleration - and it worked!!!!!! Big, big thanks!

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