Spotify 0.9.8 update doesn't work

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Spotify 0.9.8 update doesn't work

dmatto96
Casual Listener

Hi,

 

I used Spotify on one computer of me yesterday, and followed 

the notification to restart spotify, to install the new update.

Now I have the newest version (0.9.8.15) of Spotify on this computer.

 

Now I just wanted to update Spotify on my other computer, too,

but there doesn't appear that notification.

It also doesn't work by downloading the newest Sptify version,

it is always version 0.9.7.16.

 

I already thought about that the resolution may be a reason.

On the one computer (Spotify working) the resolution is 1650x1050p,

on the other one (Spotify not working) the resolution is 1920x1680p.

 

Spotify doesn't give any error/crash codes.

 

Has anyone the same problem, or does anybody know how to fix it?

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: Spotify 0.9.8 update doesn't work

MattSuda
Community Legend

The 0.9.8 update was rolled out to only a small amount of Spotify users for testing.

 

The computer with the 0.9.8 update was selected to test the new version.

 

The current release is 0.9.7, which is why your other computer can't find an update.

 

There is no way to force the 0.9.8 update on your other computer.

 

0.9.8 does seem to have some issues though (which is why it's in testing stages), so if you want to go back to 0.9.7 on the computer with 0.9.8 try downloading and installing the latest version of Spotify over the one you have now. (No data will be lost)

 

https://www.spotify.com/us/download

 

When 0.9.8 is officially rolled out, everyone will have it. (every computer)

Solution!

Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Found the fix for the problem. If one has set Highperformance processor as the standard in Global Settings in the (for me) Nvidia control panel the problem with spotify not displaying text will occur.

 

See attached image.

006.jpg
17 Replies
Solution!

Re: Spotify 0.9.8 update doesn't work

MattSuda
Community Legend

The 0.9.8 update was rolled out to only a small amount of Spotify users for testing.

 

The computer with the 0.9.8 update was selected to test the new version.

 

The current release is 0.9.7, which is why your other computer can't find an update.

 

There is no way to force the 0.9.8 update on your other computer.

 

0.9.8 does seem to have some issues though (which is why it's in testing stages), so if you want to go back to 0.9.7 on the computer with 0.9.8 try downloading and installing the latest version of Spotify over the one you have now. (No data will be lost)

 

https://www.spotify.com/us/download

 

When 0.9.8 is officially rolled out, everyone will have it. (every computer)

Re: Spotify 0.9.8 update doesn't work

dmatto96
Casual Listener

Thanks for your help.

I will wait until 0.9.8 is released.

 

*solved*

Re: Spotify 0.9.8 update doesn't work

MattSuda
Community Legend

You're welcome! =)

Re: Spotify 0.9.8 update doesn't work

yajtyler
Composer
please fix the contrast and font size.
-Jay
Highlighted

Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

How can you just roll out a beta version of the app to random users!? I've not signed up to be a beta tester and im paying for a service to work. Is there some hidden text in the agreement of upon using spotify that allows YOU to use ME as a beta tester?

 

Now since 0.9.8 is SO buggy, i cant even see my playlists or the menu or anything in the options i am FORCED to uninstall and reinstall everytime i want to play spotify, eg after reboots. Since there is no option to turn off the autoupdate forcing in the software.

 

Normaly when companies do alpha/beta releases, they have a list of willing testers and normaly that alpha/beta would not overwrite the stable version of that software. What you are doing by just rolling out a seriously buggy beta like this is giving it negative feedback from start.

 

I dont mind being a beta tester i've done that a few times, but when you force it over the avarage user and force it over the stable version so normal ppl that have no clue how to deal with this ends up with a broken package of the software...well thats just not well planed. During my 18 years as a pc user i've never experienced another company to roll out betas like this. Hurray for new out of the box thinking, but this was just a blow in that box.

 

For beta testing, check the supplied attachments.

001.jpg
002.jpg
003.jpg

Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend

Can you check your windows colour depth and see if that makes any difference?

http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Almost-all-text-disappeared-from-my-spoti...

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Hi Peter, its already in 32bit true color.

 

See attachment.

004.jpg

Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend

Okay thanks for the details. I will raise this as an issue now (found another report of this earlier today).

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Music plays fine but i cant see any text on there. Im going to try see if i can switch the gfx card to the nvidia one and see if that helps. Even in intels own setup its set to 32bit

005.jpg
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