Spotify CLOSES when LOGGING IN.

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Spotify CLOSES when LOGGING IN.

h1web
Newbie

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home

 

Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the password is incorrect.

 

I have turned on and off the machine, reinstalled spotify, tried to install older version, alas to no avail. Have also tried to download from the Microsoft Store, but unfortunately nothing works, the program always ends as soon as I press Enter or Log In. I have also run CCleaner after reinstalling etc.

 

Got back the PC from service 2 months ago when they changed the motherboard - prolly not relevant but yeah

 

I have googled me green but no problems correspond to mine, nor have any solutions worked.

 

I will attach a youtube link to a video showing exactly my problem.

Hope you can help!

 


https://youtu.be/T2UTIDbzI74

 

Plan

Premium

Country

Norway

 

Device

ASUS ZENBOOK

Operating System

windows 10 home

 

 

 

1 Reply

A_Musicophile
Community Legend

Hi @h1web,

 

Here's a potential solution I found from browsing through other threads that you could look at. Now this is something that I've found has worked for other users who have been having similar issues with their Spotify desktop app:



https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818



Hope this does the trick,



A

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