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Spotify Closes The App When I Try To Sign In

Spotify Closes The App When I Try To Sign In

Plan

Premium

Country

United States

Device

HP Laptop

Operating System

Windows 10

 

My Question or Issue

Around 20-30 minutes ago, I tried to open Spotify on my laptop, and for some reason, it didn't open up. So deleted it and re-installed it, and now everytime I put in my email and password on the signup screen, it closes the app. Is there a fix for this?

Reply
1 Reply

Hey @Dmonstr, help's arrived.

 

Make sure to reinstall, but this time choose the Windows Store version of the app when installing. You should get the option. 

 

If that doesn't work, reset your password and try logging in again to see if there was something with your password.

 

Lastly, try logging in on another device and let us know if the same thing happens. A screenshot would be helpful here. 

 

All the best!

 

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