Spotify Crashes when opening backup app says already running

[raisonbrant]

I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is that we have to kill the task in taskmgmr.

Plan

Premium

Country

Device

Dell Precision M3800

Operating System

windows 7 Professional x64 Edition Service Pack 1 Build 7601

My Question or Issue

 What steps need to be done to resolve this issue.