Spotify Deletes All Songs Every Time My Computer is Turned On

[Swivelz]

Plan

Family Premium

Country

Japan

Device

Dell Inspiron 17 3000

Operating System

Windows 10

My Question or Issue

Every time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don't want to keep downloading these every day.

[Elena]

Hey there @Swivelz!

Thanks for reaching out to us and welcome to the Community! We'll be happy to help you sort this out.

You could start with a clean reinstall with the steps here to make sure that all old files that might be causing trouble are gone.

It's also important that you re-download it from the Microsoft store.

Give your device a quick restart before you start the newly installed app.

In case the issue persists, could you ask a friend or a family member to log in on your computer and test this out to see if they get the same issue?

We'll be on the lookout for your reply.