Spotify Frozen...?...or Something Else

Reply

Spotify Frozen...?...or Something Else

martianken
Casual Listener

 

Plan   Free

Country USA

Device   Both Dell Laptop and phone

Operating System...Window 10

My Question or Issue..

has not played any songs since Wed,,,   the only thing i see unusual is in the lower left hand corner box where it says  "a brief message from our sposor"   but it is frozen and not playing the advertisement

suggestions?

 

1 Reply

Bittencourt
Rock Star 21
Rock Star 21

Hi @martianken, thanks for writing!

 

That's not cool. My first suggestion is that you try a clean reinstall of Spotify to see if this fixes the problem:

 

https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

 

Let me know how it goes 🙂

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS