Help Wizard

Step 1


Spotify Is Super Slow For Months

Spotify Is Super Slow For Months

Operating System

Windows 10 1909


My Question or Issue

My Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and everything else works fine like YouTube and Soundcloud.

1 Reply

Hey there @eave


Thanks for searching for the answer you need here! 

Just to double-check, have you tried a clean reinstall instead of the regular one? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.


It's also a good idea to test if you observe the same under a different network. If it works with another connection, it's best to contact the service provider of the original network for more information. For example, some shared or public networks (e.g. schools/work/office) might restrict access to certain services, which would explain what happened here.


Hope this helps. Keep us posted. 

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