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Plan
Premium
Country
USA
Device
Windows 10 Desktop (Store App + Desktop), Android App (Samsung S9)
Operating System
Windows 10
My Question or Issue
When playing Spotify on any of my devices, the song pauses after exactly 30 seconds of playing. If I play the song again, the same thing happens 30 seconds later.
I originally noticed it on my Android phone when trying to play a song and bluetooth it to my car's speakers a week or so ago. Trying again today (haven't gotten it to work since), on my Windows 10 desktop (which I recently reset) using the Windows 10 store app, the desktop version of the app, and the web player all have this problem too.
Any song, I can start it at any point in time and 30 seconds later it will pause (i.e. playing at 0:09 will pause it at 0:39). It's basically unusable across any of my devices.
I've tried resetting my password and signing out of Spotify across all my devices to no avail. Any other suggestions?
Hey @JaredLGillespie,
Welcome to the Community, thanks for reaching out about this.
If you're still having this issue, we'd first recommend performing a clean reinstall of the app. This is more thorough than a regular one and can be helpful for clearing any cache that might be causing issues. It will also get you the latest app version.
If this doesn't do the trick, could you try using a different network to see if the issue persists?
Let us know how it goes. We'll be on the lookout for your reply.
im having the identical problem and this didnt help at all
Hi there @Thebopx,
Thank you for your reply and for trying out the provided troubleshooting. Let's continue to take a closer look into this.
Can you remove all lines from your hosts file:
If the issue persists, can you let us know if this occur on one specific device or multiple deivces?
We'll keep an eye out for your reply.
Take care!
One reason I've found was discord was detecting spotify through my mic and it was automatically pausing in it because of "compliance of spotify terms and conditions" or something along the lines of that. follow up to the update, private session will fix this
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