Spotify Playing but no sound

[Medici]

Hi,

I run a fully up to date Win 7 Pro machine. Sound works for everything else.

I have latest iTunes installed (read somewhere here, thgat that can help.

I have uninstalled Spotify, re-booted and reinstalled.

Still no Spotify sound.

Bit disappointed that for an Unlimited account there is no Helpdesk.

Anyone any ideas?

Thanks,

M

[Medici]

Oh, yes. Spotify has full rights in my Firewall (F-Secure).

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂 

Can you double check that Spotify is not being muted in the Windows Sound Mixer (System Tray > Sound > Mixer) and that the volume inside the Spotify client is not turned down (volume slider is beside the play/pause buttons). Also try disabling "Enable Hardware Acceleration" in the Edit > Preferences menu of Spotify. 

Peter

[Medici]

That was it. Thanks.

M

[NicoParis10]

Hi everybody,

I just read your conversation and i have the same problem on my mobile phone which is a Samsung Galaxy S4. I never faced  problems with spotify.

I have my premium account. Music is playing but i have no sound.
I uninstalled the app and reinstalled but nothing changed.

I did everything i found on internet bu still no sound. Can you help me please?

Thanks,

Nicolas

[Peter__]

@NicoParis10 - You might have more success if you make another topic of your own over in the Android section. 😉 

First thing that comes to mind is making sure that a) Spotify isn't muted and b) try turning the equaliser off. 

[kellaz95]

im having the same problem and i tried doing what you said but theres still no sound, any ideas ??