Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I just installed Spotify onto my brand new lenovo laptop and copied my backup from my old laptop over. These problems started immediately after I copied my backup over so I think it has to do with that as I previously had spotify installed on my old laptop. I went and reinstalled spotify completely, running CCleaner after uninstallation, then reinstalling it and it still won't play any songs. Just skips every song and no matter what it is. I went and deleted spotifys storage folder and cache folder manually then restarted spotify, still didn't work. Unchecked all of the checkboxes in preferences including hardware acceleration and it still won't work.
Any help would be appreciated otherwise I'll have to cancel my premium subscription before it renews this month
Running Windows 10 home edition
Solved! Go to Solution.
Please try changing your default playback device to your computer's speakers (http://www.7tutorials.com/how-change-default-playback-recording-audio-device) restart Spotify and try it again.
Tell me if it worked, please. You can give me a kudo too if you want 😉
If solution above does not work for you try this solution first close spotify, find the control panel>admin tools>services>Windows Audio Endpoint Builder (near the bottom of the list) Restart the service, check spotify. This solution is primarily for people want play music through the audio jack and and any default speakers on like a laptop. Step by step picture instructions will be uploaded