Spotify Windows 7 wont play and get's unresponsive

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Spotify Windows 7 wont play and get's unresponsive

Regular

Plan

Premium

Country

Brazil

Device

Desktop / PC

Operating System

Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k

 

My Question or Issue

 

It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No audio.

 

You can see this issue happening in this video:

https://www.youtube.com/watch?v=SLUxuWsgwLA&feature=youtu.be

 

Web player works fine (play music) and I can control music from Spotify Windows software while using Spotify Web (Spotify Connect).

 

1 Reply
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Re: Spotify Windows 7 wont play and get's unresponsive

Moderator
Moderator

Hey @luizbossoi,

 

Thanks for reaching out to us about this.

 

We've created a separate Ongoing Issue thread where we're gathering info from users regarding this issue.

 

If you're still experiencing this issue, make sure to head over there and leave the requested info.

 

Thanks!

PeterModerator
 
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