Spotify Won't Play Some Songs

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Spotify Won't Play Some Songs

Casual Listener

Plan

Premium

Country

United States of America

Device

PC

Operating System

Windows 8

 

My Question or Issue

 Spotify has stopped playing music that isn't already added to my playlist. For example: I can no longer go to an artist's page and play to the top track unless that track is already saved in a playlist or in my library. A reinstallation of spotify will fix this, but only until I restart my computer, after which the problem arises again. I am running spotify version 1.0.99.250

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Spotify Won't Play Some Songs

Rock Star 16
Rock Star 16

Hey @Jwatt

 

I recommend checking your hosts file for any Spotify-related entries.
The file is capable of redirecting traffic for addresses it contains, so it can break Spotify app when it contains Spotify addresses.

 

It's easy to check and edit, you'll need admin rights:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

You can also try removing all lines to see what happens.

 

Let me know how it goes 🙂

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

15 Replies
Solution!

Re: Spotify Won't Play Some Songs

Rock Star 16
Rock Star 16

Hey @Jwatt

 

I recommend checking your hosts file for any Spotify-related entries.
The file is capable of redirecting traffic for addresses it contains, so it can break Spotify app when it contains Spotify addresses.

 

It's easy to check and edit, you'll need admin rights:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

You can also try removing all lines to see what happens.

 

Let me know how it goes 🙂

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Spotify Won't Play Some Songs

Newbie

Thanks ! It worked for me 🙂

I also commented the line :  #0.0.0.0 spclient.wg.spotify.com

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Re: Spotify Won't Play Some Songs

Newbie

After some days that I upgraded my account to premium, Spotify stopped playing most songs. On Android there's no bug.

On Windows 10, I fix this "songs-not-playing bug" by deleting the cache folder C\users\username\appdata\local\spotify

But everytime I restart the app or restart windows (not sure) the bug arises again

 

Maybe it's about some premium settings I changed?

 

I was trying your solution but I cant find any file named "hosts" inside that folder 😞

searched for all kind of files and enabled "hidden files view"

 

Any help would be greatly appreciated, it's very annoying having to delete your cache everytime!

 

Thanks 🙂

 

 

PS: I just noticed that I can play all the songs saved offline in my favourites

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Re: Spotify Won't Play Some Songs

Newbie

If only Spotify's staff was half as helpful as you.

It's fixed, thank you Sebasty.

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Re: Spotify Won't Play Some Songs

Rock Star 16
Rock Star 16

@Powagherry

 

You can try typing hosts in the file name field and click Open in Notepad. Does that open anything for you? 🙂

 

I'd recommend making sure your antivirus or firewall is not blocking Spotify. You can also try if the web player works.

 

Let me know how you get on!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Spotify Won't Play Some Songs

Roadie

Didnt work for me.

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Re: Spotify Won't Play Some Songs

Casual Listener

this worked! thank you so much ♥

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Re: Spotify Won't Play Some Songs

Rock Star 16
Rock Star 16

Hey @KMOX4

 

Are you having this issue in a workplace or school? It's possible that corporate and school networks might filter out some Spotify traffic.

 

I'd also make sure your own antivirus or firewall is not blocking anything. You can also try restarting the router.

 

Was your hosts file empty?

 

Let me know how it goes 🙂

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Spotify Won't Play Some Songs

Casual Listener

I'm on windows 7 and it won't let me save the hosts file. I don't have the option to open as a administrator. Does anyone know what i can do? thank you

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