Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

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Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Casual Listener

Mobile:

Huawei Y6 Pro 2019

 

Earphone:

Plantronics BackBeat GO 3

 

Operating System

Android Pie

 

My Question or Issue:

When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify app. All I see when I tried this is a notification in my phone says "Spotify is starting" and after few seconds the notification is automatically removed. After the notification was removed Spotify app still didn't run. 

 

I thought my earphone is the fault, but when I "manually" run the Spotify app and click any of the earphone controllers they seems to work as expected. Thus I think this is in Spotify app.

 

1 Reply

Re: Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Community Legend

Hello there @yaz24al !

 

I believe the issue you are experiencing is described here and as you can see it is under investigaton. Hope this gets fixed soon and have a nice day 🙂

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