Help Wizard

Step 1


Spotify app wont connect on ethernet. Error code: auth:15

Spotify app wont connect on ethernet. Error code: auth:15








Operating System

Windows 10


My Question or Issue

When using ethernet, Spotify goes offline showing error code 4. When restarted it no longer allows me to log in and shows Error code: auth:15 . It also says a firewall may be blocking spotify, but I was sure to make it an exception. I have also reinstalled, reset my modem, etc. The only thing that allows it to connect is if I use a wifi adapter instead of ethernet.


1 Reply

Hey there @mc9_036-vvadm


Thanks for reaching out - we’re here to help!

We're currently investigating the issue you've encountered. It'd be useful if you go to this Ongoing Issue and add your vote by clicking on the +VOTE button. Make sure you also follow the steps listed under Status Update


Keep in mind the error code you see in this message might vary among users. However, you can still add your vote and more relevant info to the Ongoing Issue.    


We'd also suggest you subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about the issue.


Hope this helps. Let us know if you have any more questions. 

Suggested posts