Windows 10 Desktop
Windows 10 Latest Update
My Question or Issue
I have had this message pop up after a fresh install of Windows 10, it's working in the web player but not the desktop app. I've tried turning off local file checks, hardware acceleration, turning off my firewall/antivirus, and occassionally I get an Error 18 at the login page when I try to log out, close, and restart/reinstall the app.
It also doesn't matter if I have downloaded the song to my desktop or not, it just refuses to play.
Solved! Go to Solution.
An interesting update, finally cleaned out Spotify and installed the legacy version, and the legacy version was throwing a bad sound card issue, adjusted some settings and it still didn't like it. Going to try different settings with my DAC now to see if it will play at different settings. It played just fine before my wipe and reinstall of Windows 10, and I have no idea why Spotify wouldn't play based on sound card settings, if anything it should have an override to try to throw music and see if it would still play.
EDIT - Spotify didn't like my sound card's settings running above 192KHz. Apparently that's the maximum as I had set my card to 384KHz after the fresh install since I didn't have the option before. Interesting. Hope Spotify can become compatible with that, though I know other programs don't like high sampling rates. Please add this to any troubleshooting that 192KHz is the maximum sampling rate. 16-bit, 24-bit, and 32-bit all work fine up through 192KHz, but any higher and the app wont play.