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Spotify crashes sometimes when I select a song

Spotify crashes sometimes when I select a song

Plan

Premium Family

Country

Chile

Device

HP Laptop

Operating System

Windows 10

 

And when I open Spotify again, the login page shows up. However, clicking around or minimizing the Spotify page solves this.

 

Reply
1 Reply

Hey there @WH7

 

Thanks for reaching out - we’re here to help!
 

If you experience crashes of the Spotify app from time to time you might need to get the latest app version with all current features updated.

 

The best way to do this is by performing a clean (more thorough) reinstall of the app on your laptop. This way you can start afresh with Spotify on any device. This is expected to solve the issue permanently if it persisted after the workaround you describe.  

 

Check out this help page in order to find the steps for clean reinstall depending on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts.

 

Hope this helps. Let us know how it goes.  

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