Spotify crashing laptop

[jdunn70]

Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. 

Plan

Premium

Country

United States

Device

ASUS ROG Strix laptop

Operating System

Windows 11

[ribezaz]

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz