Spotify creates similar playlist that is empty.

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Spotify creates similar playlist that is empty.

Stamparts
Casual Listener

Plan

premium

Country

 USA

Device

ALL DEVICES

Operating System

ALL DEVICES

 

My Question or Issue

 so spotify creates empty playlists for my longer playlist that has about 4000 songs in it. Used to work, but now it doesn't. Any ideas? The only way to create similar playlists is on desktop, and both osx and windows result in an empty playlist.

3 Replies
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Re: Spotify creates similar playlist that is empty.

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Spotify creates similar playlist that is empty.

Stamparts
Casual Listener
Windows 10 Version 10.0.17134 Build 17134
spotify version 1.0.88.353.g15c26ea1
I should also mention that I'm also having this problem on the web client.
I restarted my computer and tried a clean install but that hasn't fixed the
issue.
Highlighted

Re: Spotify creates similar playlist that is empty.

Rock Star 16
Rock Star 16

Hey @Stamparts,

 

Could you try it from another user account in your PC?

You can install Spotify there and try it from there.

 

If possible could you try it with a new Spotify account or in another device with similar specs?

 

Please let me know 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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