Spotify desktop on the latest version of windows

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Spotify desktop on the latest version of windows

bmtrygar

I just loaded the latest version of windows, and my desktop version of Spotify won't load.  It just loads a black screen and stops.  I've seen posts in other forums that the latest version of windows breaks Spotify.  When will this be fixed and can we be notified via email when it is fixed

 

**bleep**

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CarlosE

Hi there @bmtrygar,

 

Thanks for reaching out to the Community and welcome!

 

As a first step, try logging out, restarting your computer, and logging back in. If this doesn't make any difference, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.

 

Keep us posted on how it goes.

CarlosEModerator
 
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CarlosE

Hi there @bmtrygar,

 

Thanks for reaching out to the Community and welcome!

 

As a first step, try logging out, restarting your computer, and logging back in. If this doesn't make any difference, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store.

 

Keep us posted on how it goes.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

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