Spotify doesn't work after windows 10 update

[m0m-jd_ewo52l]

Hello Everyone,

I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything.

Trying to find a solution this problem I have installed the older version of spotify (2016 version) and its started work  but something missing I think, again I try to install latest version of Spotify I got same issue. 

[Loxer]

Hi,

You can get Spotify from Windows Store now.

Try to install it from there.

If that doesn't work, just reply here and I will provide with further steps to help sort this out.

Hope it helped, if it did mark it as a solution and drop a like!

Cheers!

[m0m-jd_ewo52l]

I have tried it but still same...

[h_bell25]

I have exactly the same problem on my laptop, where did you find the 2016 version of Spotify?

[Loxer]

Please create a new account and see if it works there. 

In the meantime I will prepare the steps to follow and will send them later.

Reply here and tell me how it goes.

[h_bell25]

I found the solution in this thread - https://community.spotify.com/t5/Desktop-Windows/I-am-running-on-WIndows-10-the-spotify-for-windows-...

It's an issue with hardware acceleration

[h_bell25]

I've just found the solution to the issue, read this thread - https://community.spotify.com/t5/Desktop-Windows/I-am-running-on-WIndows-10-the-spotify-for-windows-...

[Loxer]

The guy in this topic has a different issue but I guess he can try that as well. It should work.

[ni_l-wvzzscok]

I have the same issue