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Spotify freezes on laptop for 5-10 seconds

Spotify freezes on laptop for 5-10 seconds

 

Plan

Premium

Country

Spain

Device

ACER Aspire 10 months old

Operating System

Windows 10

 

My Question or Issue

 It freezes unannaounced stopping music. I have to wait or refresh.

 

It happens on both ACER laptops I own. On 2 separate WiFis. One is a business Wifi, the other is my own fibre optic at home with only me living here currently.

 

It's a bit of a joke. It just stops playing out of nowhere and it's a daily basis.

 

No I am not using it on another device and only I use my own Premium service.

Reply
4 Replies

It also doesn't allow me to press PLAY on available songs for more than 10 seconds occasionally. I want to change song and it won't. It just keeps playing the same song until it eventually relents and let's me change.

 

It's also self-adjusting volume today!

Hey @FractionBronson

 

That sounds strange!

 

Just as a precaution, I recommend changing your password and signing out all devices by following the steps in this article. 🙂

You can also try reinstalling Spotify to wipe out possible client-side issues.

 

Let me know how you get on!

SebastySpotify Star
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Note: I'm not a Spotify employee.

I use the Chrome player and not the software for it.

 

It's adjusting volume down 100%. I thought I was going mad. Why?

@FractionBronson

 

Did you try changing password and signing out of all devices as shown in the first article? 🙂

 

You can also try clearing your browser's cookies and cache, trying incognito mode and trying another browser.

 

Keep me in the loop!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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