Spotify freezes on laptop for 5-10 seconds

[FractionBronson]

Plan

Premium

Country

Spain

Device

ACER Aspire 10 months old

Operating System

Windows 10

My Question or Issue

 It freezes unannaounced stopping music. I have to wait or refresh.

It happens on both ACER laptops I own. On 2 separate WiFis. One is a business Wifi, the other is my own fibre optic at home with only me living here currently.

It's a bit of a joke. It just stops playing out of nowhere and it's a daily basis.

No I am not using it on another device and only I use my own Premium service.

[FractionBronson]

It also doesn't allow me to press PLAY on available songs for more than 10 seconds occasionally. I want to change song and it won't. It just keeps playing the same song until it eventually relents and let's me change.

It's also self-adjusting volume today!

[Sebasty]

Hey @FractionBronson

That sounds strange!

Just as a precaution, I recommend changing your password and signing out all devices by following the steps in this article. 🙂

You can also try reinstalling Spotify to wipe out possible client-side issues.

Let me know how you get on!

[FractionBronson]

I use the Chrome player and not the software for it.

It's adjusting volume down 100%. I thought I was going mad. Why?

[Sebasty]

@FractionBronson

Did you try changing password and signing out of all devices as shown in the first article? 🙂

You can also try clearing your browser's cookies and cache, trying incognito mode and trying another browser.

Keep me in the loop!