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Spotify freezes on tab local files

Spotify freezes on tab local files

Plan

Premium

Country

Belgium  

Operating System

(Windows 10)


Hello,
Anytime when I will play a local files, Spotify is starting to freezes after 10 minutes (still on freeze) I get an Windows error and pc reboot itself.

 

When Spotify is freeze, I see the CPU and PC memory are going high.

My local files are storred on an SSD storage drive (build in) Sata 6.

 

 

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Reply
1 Reply

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Try to turn local fiels off and back on to see if that makes a difference 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

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