Spotify hängt sich auf und lässt sich nicht neustarten - Neuinstallation und nach kurzer Zeit wieder

[Gamifikaytion]

Plan 

Premium

Country

 Germany

Device

Lenovo X1 Carbon

Operating System

Windows 10

My Question or Issue

 Mein Spotify hängt sich auf und lässt sich nicht neustarten. Fehlermeldung "The Spotify application is not responding". Nach Neuinstallation geht es eine Weile wieder und dann kommt es wieder.

[Jemi]

Hey @Gamifikaytion, help's here.

We hope you don't mind us replying in English. We suggest that you reinstall your app again, but following the steps provided here. Make sure to choose the Windows Store version.

If it doesn't work:

• Restart your router.
• Try a different network
• Make sure that your firewall enables Spotify.

Let us know how it goes!

[Adam9]

Hi, I have same problem, Windows 7, Premium account. I also reinstalled the app but it didnt help. 

[Daisy]

Hey @Adam9,

Thanks for letting us know.

Can you confirm you've tried the steps @Jemi mentioned?:

• Restart your router.
• Try a different network
• Make sure that your firewall enables Spotify

Let us know how you get on 🙂 

Take care.