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I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Windows Store, which says that I have it installed and won't let me re-download it.
I have tried pinning it to my taskbar, which worked for a short while, but now comes up with the same error message whenever I try to open the app.
I tried finding the programme to delete and reinstall it as instructed by the troubleshooting page, but the computer hasn't got it anywhere, despite the Windows Store indicating that I do have it, and the icon is still on my taskbar.
Has anybody else had this problem, and if so, know how to fix it, please?
Solved! Go to Solution.
Hey again @HollieRogers,
have you tried to uninstall the Spotify app from Apps&Features?
If so and it's not showing up there, please try to remove the app manually by visiting C:\Program Files\WindowsApps and then delete the app.
Let me know how it goes and
Have a nice day!
LK608
Hey @HollieRogers,
have you tried downloading the non Windows Store Spotify app here?
I hope it works installing this one.
Let me know how it goes and
Have a nice day!
LK608
I can't download it unless I uninstall the app version, but I can't uninstall the app version as it is not appearing anywhere and Windows Store isn't giving me the option to update or uninstall or anything but says I can launch it., but only from in Windows Store.
Hey again @HollieRogers,
have you tried to uninstall the Spotify app from Apps&Features?
If so and it's not showing up there, please try to remove the app manually by visiting C:\Program Files\WindowsApps and then delete the app.
Let me know how it goes and
Have a nice day!
LK608
That worked, thankyou!!
https://open.spotify.com/track/6ATBJZYmxRseWgxPWvaXb5 🙂
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