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Spotify keeps pausing and says "Can't play current song"

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Spotify keeps pausing and says "Can't play current song"

CyberChr1s
Regular

Plan

Premium

Country

United Kingdom

Device

PC

Operating System

Windows 10 64 Bit

 

My Question or Issue

I recently re-installed Windows 10, and ever since then, Spotify will randomly pause, and sometimes resume when playing music back. All of my devices have the exact same drivers as before and nothing else has changed. I have tried the app from the website and the store, same issue. I tried disabling hardware acceleration, no effect.

Sometimes it'll be fine for hours and then just start doing it. It only happens on this device. Is there anywhere I can grab a log file to see what caused the music to stop? I'm a software engineer so pretty happy to help diagnose my issues. Everything else works on the machine correctly. Super infuriating!

1 Reply

Re: Spotify keeps pausing and says "Can't play current song"

Sebasty
Rock Star 18
Rock Star 18

Hey @CyberChr1s 

 

I recommend running through the steps in this article, just in case. What you're experiencing could mean that someone is triggering pause/playback, so better safe than sorry.
You should also check your list of apps linked to your Spotify account. Revoke access for things you don't need or recognise. 🙂

 

For log files, this would create a log file:

%AppData%\Spotify\Spotify.exe --log-file=C:\Users\YourUsernameHere\Desktop\Spotify.log


If you have installed Spotify from Microsoft Store, you will have to search for correct path to the .exe file. Maybe simply typing "spotify" into Command Prompt will be recognised. I don't know anymore. 🙂

Let me know how you get on!

SebastyRock Star 18
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Note: I'm not a Spotify employee.
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