Spotify keeps skipping songs when i try to play it through monitors

[vbforever]

Plan

Premium

Country

US

Device

Dell Inspiron 15 5000

Operating System

Windows 10

My Question or Issue

I got a new laptop recently and for a day everything was playing fine through my monitors. All of a sudden anytime I try to play spotify through my monitors spotify keeps skipping songs and doesn't play for more than a second. Any help is appreciated!

[Xenia]

Hi @vbforever,

Thanks for reaching out here and welcome to the Community!

Sorry to hear you cannot enjoy listening to your music on your new laptop. Can you please give us a bit more info on what's happening exactly. Do the songs only keep skipping when you're connected to your external monitors? Or does this happen on other devices as well?

In the meantime, we suggest you check out this article, which contains several troubleshooting steps you can try to get this fixed.

Hope this is helpful. Let us know how it goes.