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Spotify keeps stopping ... so frustrating

Spotify keeps stopping ... so frustrating

Plan

Free/Premium

Country

 Canada

Device

Hp pro book

Operating System

Windows

 

My Question or Issue

 For months now whenever I play Spotify, it stops after 10 or 15 minutes and I have to come back and restart the feed on the computer...very frustrating esp during a party.  I have tried uninstalling and restarting but that did not work.  I have had it.  Any suggestions before I find another streaming partner?

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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