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Spotify ne peut pas lire ce contenu pour le moment

Spotify ne peut pas lire ce contenu pour le moment

Plan

Premium

Country

Belgique

Device

HP VICTUS

Operating System

Windows 11

 

My Question or Issue

Bonjour, je veux écouter de la musique sur mon ordinateur mais ça me met "Spotify ne peut pas lire ce contenu pour le moment". C'est ça pour toutes les musiques. J'ai essayé de desinstaller et réinstaller l'app mais rien n'a fait.

Reply
3 Replies

Hi @Vikatchu11,

 

Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on Windows? Does the webplayer work on the same device?
  • When did this start happening?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
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I have the same issue on a mac on spotify web. 
Please help. 

Hello @gg133

 

Welcome to the community! Sorry to hear you're experiencing this, lets take a look at what can be done.

 

Are you also unable to play any content from Spotify like @Vikatchu11? Could you check and see if this issue persist on another device? 

We would advise you to perform a clean reinstall of the app. That will replace the temporary files within the app and force a complete update of its functions.

 

We hope that helps out. If not, could you please get back to us and give us the version of your computers Operating system and the version of the app you have installed.

 

Keep us posted.

ElenaModerator
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