Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
I have exact same issue - Windows 10 21H2 Pc
Additionally I found out from other thread related with this bug is that I am able to play different songs simultaneously on my Pc and my Android phone. And my PC isn't recognized from other devices when choosing where to play music.
Reinstalling the desktop app, rebooting laptop didnt help, Same for clearing cache and logging out from all devices through Account settings.
Hey @mdeg and @stykus666
This sounds like an Ongoing Issue affecting many Spotify users. Could you please read this post and confirm if your problem is the same?
If your problem is the same as the post I linked above, please upvote the post, and read and follow the instructions in the Status update section.
If my answer was useful, don't forget to give it a 'Like!' If my answer was the solution, don't forget to mark it as the solution! Thanks! 😇 | If you need anything else, please reply and ask, Feel free to follow my Spotify or Community profiles! Disclaimer: I am not affiliated with Spotify. |
It is the same issue, yet none of the suggested solutions work. It's been over 4 months since a status update was provided, and the "Top Answer" did not solve my issue.
I submitted a reply with a log file via Google Drive.
https://drive.google.com/file/d/1TTT1IsYs1_sZV5rcNnlAHnApoTzcj1dj/view?usp=sharing
After hours of troubleshooting, I am on the verge of cancelling my subscription, as I am being delivered a broken service.
Thanks for submitting a log file. I wish I could provide more support but it's really up to the Spotify team now.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…