Solved! Go to Solution.
@Gee1984 - Are you logging in using a Spotify username and password or via Facebook? Its always worth trying a clean reinstallation of the application and see if that helps at all.
@Tanya-23 - No need to hijack someone elses topic, these are community forums so you are not guarenteed a response from Spotify.
Can you double check if your account is showing as premium on your online overview?:
- If it is showing as premium, try the steps outlined in this post and they should get you up and running.
- If it is showing as free, you are not logging into the account you are paying for. Get in touch with support here and they can help you track down your account. Its amazingly easy to have two, one with a Spotify username and another via Facebook so check your logins.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
@Gee1984 - Are you logging in using a Spotify username and password or via Facebook? Its always worth trying a clean reinstallation of the application and see if that helps at all.
@Tanya-23 - No need to hijack someone elses topic, these are community forums so you are not guarenteed a response from Spotify.
Can you double check if your account is showing as premium on your online overview?:
- If it is showing as premium, try the steps outlined in this post and they should get you up and running.
- If it is showing as free, you are not logging into the account you are paying for. Get in touch with support here and they can help you track down your account. Its amazingly easy to have two, one with a Spotify username and another via Facebook so check your logins.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I´ve the same problem with Premium! I´m really annoyed to pay 15€/mthly and the app
isn´t working well. Why do I have to sign in nearly everytime on iPhone? It isn´t funny to sign in, when I´m sitting in the car, concerning safety issues and I also don´t wan´t to skip the popup "safety instructions for a usage in car" everytime ==> I only want to hear the music I´ve paid for... "Yes" I know that I should separate car driving and typing on my mobilephone, I´m nearly 40 years old...
So can you pls. help me? Otherwise I go to another provider... 😞
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